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Search common questions below, or reach out directly.
How do I switch between The Man Challenge and The Lady Challenge?Persona is switchable, but only between challenges — you can't change it mid-challenge. Go to your profile once your current challenge finishes.
Can I change my challenge mode (Weightloss vs. Maintenance)?Yes, from your profile — this changes your meal plan's shake count going forward.
Can I join more than one challenge at a time?You can have one scheduled (official) and one personal (self-paced) challenge active at once, but not two of the same type simultaneously.
I missed a day — can I still log it?Yes — you can log today or back-fill any day in the past. The only dates you can't log are ones in the future.
How do I unlock an official scheduled challenge?Official challenges are unlocked by a qualifying purchase or challenge pass. If you believe you should have access and don't, contact us below.
Do personal challenges cost anything?No — personal, self-paced challenges are always free.